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The voice of the UK holiday park industry

Caravan Industry & Park Operator magazine is the industry's only free trade magazine - offering essential reading for holiday and caravan parks across the UK.

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It’s no fun in this sun if your cooling systems fail

Hottest day of the year results in 85% increase in commercial air conditioning and refrigeration emergency callouts for failing cooling systems. With forecasters predicting record Summer temperatures of up to 40 degrees this year, the UK could be looking forward to a glorious summer. This is great news for holiday parks and those holidaymakers who choose to staycation this year. But, some holiday parks are about to enter the season of failing cooling systems and refrigeration systems, with this, potentially suffer frusCooling systemstrated guests, damaged reputation, spoiled food and drink stock and profit losses as a result. 

As we’ve seen over the weekend, the mercury can rise rapidly causing ambient air temperatures to increase beyond comfortable levels. This puts extreme pressure on air conditioning units and refrigeration systems which, if they haven’t been serviced and maintained, can result in unexpected failures, and unpredictable costs. Unfortunately, when this occurs to one business, it often happens to many others simultaneously. 

“On 26 July last year, temperatures reached their seasonal peak at 35.5 degrees in the UK,” comments Tod Harrison, CEO at Flowrite Services Ltd. “On this day alone, we received 379 emergency callouts to repair broken air conditioning units and refrigeration systems. This marked an 85% increase compared to the same day the week before.” 

Flowrite runs a 24/7 helpdesk, directing a mobile service team of over 100 engineers across the UK, so help is never far away. “Despite this, and although our engineers always want to help ASAP, the reality is there can be a waiting period during the Summer months when demand is incredibly high,” continues Harrison.

With air conditioning now regarded more as a necessity than a luxury, and walk-in fridges/freezers, cellar cooling systems and ice machines being crucial to any restaurants you have on site, any unexpected equipment downtime can cause frustration of sweltering customers, damage to reputation, unhappy staff, spoiled stock and, ultimately, loss of revenue. 

“If they are well maintained, commercial air conditioning units and refrigeration systems rarely fail,” Harrison continues. “The question holiday park managers need to ask themselves is what is the cost to their business when equipment does fail unexpectedly. We are advising our customers to book a Summer Check-Up before things really heat up, as the cost of an emergency callout and resultant repair works – in addition to the potential cost to their business – is always more than any planned maintenance works.”   

In addition to preparing for Summer, holiday park managers also need to be aware of the F-Gas regulations and how it will affect their business. Many air conditioning and refrigeration systems use HFC refrigerants, for example R-404A, which have a very high global warming impact if released into the atmosphere. As of 1 January 2020, of most impact to holiday parks will be the ban on using these in the servicing of air conditioning and refrigeration systems. During a Summer Check-Up, Flowrite can review existing equipment and advise what businesses need to do to be compliant with the F-Gas regulations.

“Many holiday parks still have outdated cooling systems in operation, which use gasses that are soon to be banned,” adds Harrison. “Come January, servicing older equipment which use these banned gasses will not be possible. If this is the last Summer your outdated air con units and refrigeration systems are going to be operational and legal, it’s a sensible business decision to update them now to avoid potential emergency callouts and repairs over the Summer on equipment which will have to be replaced in January regardless. Newer equipment is also far more energy efficient, so will actually save you money on running costs too.” 

Flowrite can help holiday parks be ready for what lies ahead with a Summer Check-Up. The service ensures that air conditioning and refrigeration systems are in optimum condition and will withstand the increased demands put on them during the peak Summer months. 

For more information or to book a Summer Check-Up, please contact the Flowrite team on 0845 603 4040 enquiries@flowriteservices.co.uk or visit www.flowriteservicesltd.co.uk.

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