For three decades, Lifesure has been a trusted provider of insurance that’s packed with features for leisure and everyday home insurance cover. We want to bring complete peace of mind to our customers so they know that if they need us, we’re always here to help!
We specialise in providing insurance for touring and static caravan owners as well as residential park home owners and operators. Many of our park home and static caravan policies are underwritten by AXA, one the UK’s leading insurers.
Many of our customers tell us our insurance provides good value, offering everything they need – with our prices and excellent customer service, just what they were looking for. In fact, that’s why this year, we once again have received the Feefo Platinum Trusted Service Award!
This year we’re celebrating 50 years of trading and have spoken to some of our longstanding customers including Andrew and Fran, park home owners who live at New Park near Dartmoor and have been Lifesure customers for more than seven years. They told us a bit about their park home life and their Lifesure experience.
Owning a static caravan for several years gave the couple a taste for living in a park home community. When the time to retire arrived, they knew they wanted to downsize and live in a single storey property. Locally, the cost of bungalows had risen so a park home property was an exciting alternative.
Fran and Andrew love park home life, enjoying the real sense of community spirit and being amongst people of a similar age. The resident association ensures there are always plenty of activities and events to get involved in, so it feels like one big family.
Family is one of Lifesure’s core values – from our customers and staff to our carefully selected insurer partners and claim support teams, we are care about each other as families do.
We’ve been lucky enough to keep Fran and Andrew as Lifesure customers for more than seven years. When we asked why, they said: ”The customer service that they [Lifesure] provide is excellent. When we called in the past, we have always got a friendly voice answering the phone and they are always really helpful. We have had to make a couple of claims and each time the process has always been handled well. We also really appreciate the support that Lifesure give to the Resident Association on the park.”
You’re in safe hands with Lifesure.
Park Home insurance
Our park home insurance has been created to include everything you need, for complete peace of mind. We’ve listened to feedback from our customers, residents associations and partners including NAPHR to create your perfect policy. Key features include:
- 24-hour home emergency cover[1]
- Many underwritten by AXA, a leading UK insurer[2]
- Flood cover[3] for many in high-risk areas
- Legal expenses cover including site disputes[4]
Static Caravan insurance
We know that when you’re visiting your static caravan, you’re after some R&R, a time to forget your worries. That’s why our static caravan insurance is just what you need. It’s full of features which tick all the boxes including:
- Covering for renting out your static caravan
- Accidental damage to contents
- Legal expenses cover[1]
- Many underwritten by AXA[2]
Touring Caravan insurance
There is so much pleasure to be found in hooking up the caravan and getting away from it all. Knowing that you have reliable insurance in place can help you relax that bit more! Our touring caravan insurance is offered to you through hand-picked insurers, for a policy you can rely on.
Features include:
- New for old or market value replacement
- Theft or attempted theft cover
- Emergency repairs following an accident
- Damage caused by flood or storm
Claims support
We’re here for that too! We have a dedicated Customer Care Champion who will take you through your claim from beginning to end, if you need us to. If you need to make a claim you can be assured that we will handle it sympathetically and efficiently, to get you the best result we can as soon as we can.
We really care about our customers and strive to provide an excellent service for everyone that we speak to. Our award-winning team of advisors are always available at the end of the phone, to provide support when you need it.
To get a quote or to speak to us about your static caravan, touring caravan or park home insurance, call 01480 402 460
Visit www.lifesure.co.uk for more information.
