The voice of the UK holiday park industry

Caravan Industry & Park Operator magazine offers essential reading for holiday park owners and operators across the UK.

Edit Template

HBP Systems’ Till Solution Secures The Future Growth Holiday Park Operator

Lincolnshire holiday park resort, Blue Anchor Leisure, has onboarded HBP Systems and their integrated till solution, to enhance growth and customer experience.

Established in 1972, Skegness-based, Blue Anchor Leisure has become a prominent figure in the holiday park industry, popular for its seaside location and host of onsite attractions.With award-winning accommodation and front-of-house staff, their customers were oblivious to struggles behind-the-scenes. 

Blue Anchor had grown into a 13-site business, with over 200 staff, and anywhere between 1000-30,000 people on-site, at any time. Managing this on their previous paper-based system waHBP Systems’ Till Solution Secures The Future Growth Holiday Park Operators negatively impacting the business.  Blue Anchor Leisure’s Director, Jonathan Moses, explains: “We needed to give the customers a better service, and the old system that we had just didn’t cut it.”

Having multiple sites, with diverse facilities, finding a till solution to meet all their needs was problematic. “We were behind the times. We had unique problems, and we needed a solution that would embrace our unique challenges,” says Jonathan. 

Blue Anchor discovered Scunthorpe’s, HBP Systems, when they found a video case study online about how they had helped Lyons Holiday Park, by implementing a fully integrated till solution. Blue Anchor’s Account Manager at HBP, Richard Wellham, says: “It was key for them that we had experience with their industry.”

The till solution, known as KCPOS, automates the synchronisation of data across the business’ tills, stock control and online sales, feeding it to their accounts. With 25 KCPOS tills installed, it has created a unified platform across Blue Anchor, consistently providing them with real-time data on their business and customers. 

Finance Manager at Blue Anchor, Nick Chapman, praises: “We can access the system at any given time to see what different outlets have processed and how much money each till has taken. They put our 13 different parks on one network, so we can report in real-time and make fasters decisions, based on accurate data.”

Richard Wellham explains: “KCPOS is a perfect fit for holiday parks as it a multi-discipline solution, therefore, it can be tailored to multiple environments within one site, such as; admissions, retail and hospitality. Efficient customer service is vital, so KCPOS has been designed to ensure this.”

Blue Anchor Leisure has recently completed filming their own KCPOS case study, in which Jonathan Moses, states: “HBP stuck to the timeframes and delivered the system that we asked for. We HBP Systems’ Till Solution Secures The Future Growth Holiday Park Operatorfound the right company to work with. I wouldn’t just recommend HBP to other holiday parks. I would recommend them to any business that faces unique issues like we do.”

To find out more on Blue Anchor Leisure’s journey with KCPOS watch their video case study at, www.hbpsystems.co.uk/case-studies/blue-anchor-leisure-case-study/.

About HBP Systems Ltd.

HBP Systems is an award-winning provider and support specialist of EPOS solutions, business software, IT, cybersecurity and telecoms. 

Founded in 1991, we have been helping SMEs grow through the development, implementation and support of our tailored and scalable quality solutions. For over 25-years, our proven IT expertise and practices have helped businesses enhance their productivity and profitability.

At HBP Systems, we understand that no two businesses are the same, therefore neither are their technology requirements. We will always take the time to understand our customers’ unique requirements, values and ambitions to tailor their solutions and support plans to them specifically. 

For more information on our award-winning services, visit https://www.hbpsystems.co.uk/.

To contact HBP Systems, please call us on 01724 400 300 or email us on info@hbpsystems.co.uk. 

 

Speedy Fit Park House

Digital Magazines

Partners

We are proud to work alongside our partnership brands

SCH Supplies Limited
gemapark
Edit Template

Subscribe to the Caravan Newsletter

Caravan Industry & Park Operator is GDPR compliant

Caravan Industry and Park Operator Magazine

UK Registered Company Address: 10 Ashfield Rd, Chorley, PR7 1LJ

Tel: 01257 267677 • Email: hello@euromediaal.com

Registered Company No: 02662317 VAT Registration No: GB582161642

Royal mail logo

* Royal Mail Cruciform © and Trade Mark of Royal Mail Group Ltd Reproduced by kind permission of Royal Mail Group Ltd

Website and all content Copyright © 2024 Euromedia Associates Ltd All Rights Reserved.