Will adding an eco-friendly surface provide a visually stunning addition to your outside areas?
The requirement for a fully permeable surface also known as SuDS is increasing. SuDS (Sustainable urban Drainage Systems) is an approach to water management introduced by the Environment Agency in 2011 to help with the quality of our water and manage flood risk. When building a new hardscape or simply renovating existing areas, allowing water to drain through the materials into run off points is an important part to our future landscapes. If a permeable paving is installed onto a typical base such as asphalt (tarmac), the water that passes through a permeable surface can be harvested or cleared into drains or soak-aways, whilst being puddle free. The permeability of a resin bound paving like SureSet allows the water to drain through but unlike permeable tarmac, resin bound paving comes with a large range of colours and the ability to achieve the most detailed designs and logos making and possibilities endless and achieving a visually stunning surface area. An exciting alternative to traditional hardscape surfaces, Resin Bound Paving is a surface that looks impressive with an even greater advantage of being an easy to maintain surfacing that can cope with a high footfall. It is recommend that you regularly sweep resin bound areas using a stiff broom and pressure wash a few times a year to keep its outstanding appearance. Importantly their paving products are manufactured in the UK and their installations are backed by a 21-Year Guarantee when laid by an approved team. Resin bound installation typically take less time to install than other traditional paving options. Guaranteed for 21 years against: loose stone; cracking; oil damage; UV degradation; colour change and frost damage. SureSet products are available Worldwide and they also deliver a supply of products such as TradePack® and ProResin® direct to tradesmen or keen DIY enthusiasts which are available through their online shop. For more information or a free paving sample and quote, visit the website: www.sureset.co.uk mail@sureset.co.uk +44 (0)1985 841 180
Why park-wide access control is a Smart solution
Smart lock specialists TLJ Access Control have developed a unique and innovative electronic, contactless lock for the holiday park and leisure industry. Now in its third and most advanced incarnation, TLJ’s award-winning* RezLok is a fully-self-contained, battery powered smart lock that has been designed specifically for residential settings. Crucially, it is suitable for a range of door types and constructions including uPVC, metal, partially glazed, composite and wood. The RezLok difference Unlike most electronic locks, the working parts of RezLok are contained within the handle itself so it’s fully compatible with virtually any door locking mechanism, including multipoint. As such, it is perfect for doors on static caravans, holiday homes, lodges and glamping pods, as well as more traditional settings such as hotel bedrooms. It functions equally well on news doors and retrofits too. The levers and lock body are made from hard wearing, marine-grade stainless steel with a combination of polished and brushed finishes. It’s resistant to rust, scuffs, scratches and weathering. Not only does it ensure that, many years in the future, RezLok will look as good as it did on day one, it also allows for easy matching of other door furniture, such as hinges and kick plates. Park-wide benefits However, the real benefit of RezLok comes from its flexibility. It’s no longer enough for a door lock to simply open and close when the correct key is presented. Like all TLJ locks, RezLok offers a choice of activation via smartphone, key card, fob or wristband. A variety of operating modes are tailored specifically for the holiday park and leisure industry, overcoming a wide range of issues specific to holiday homes. For example, how to ensure that family members are never locked out, whilst still maintaining the unit’s security from the outside? TLJ really have made the smart lock smarter! As well as benefits for the customers, there are a host of advantages for the park operator. Not least, digital smartphone keys eliminate congestion and queues on check-in and departure days. TLJ can even provide their dedicated smartphone app (Android or iOS) or assist with a variety of park-wide integrations. For more information, contact TLJ Access Control: T: +44 (0) 1482 830 334 E: enquiry@tljlimited.com W: www.tljlimited.com * TLJ RezLok – winner of the Product Innovation Award at the Holiday Park and Resort Innovation Show 2021
Integrated Smart Home experts
Integrated Smart Home experts, SmartRent, have teamed up with global access specialists, TLJ Access Control to deliver a truly ‘street to sofa’ integrated solution, perfect for implementation in homes, shared accommodation or Holiday Parks. The ‘traditional’ metal key is set to become a thing of the past with the combination of SmartRent’s app based system and TLJ’s smart locks and numerical Zpad. Smart locks are electronic door locks controlled by a key card, fob, smartphone or other electronic device, in this case by a number key pad and a code, issued via the app. In the Holiday Park setting this delivers a whole new offering for Operators, giving them enhanced Estate Team efficiencies whilst also presenting guests with another level of luxury for their holiday or visit. The guest journey from arrival to entry of the unit can now be completely automated and touch free, there’s no need for physical keys to hand to visitors so no keys to lose and no more lengthy queues at reception on check in day. Guests are issued a personal key code that allows them to open their door via their mobile phone. The SmartRent system also gives them the option of being able to operate the thermostat in their unit remotely (useful for turning on the heating on the way home from a day swimming, for example), and the ability to access all the park amenities (pool, gym, entertainment area etc) from one single app. With SmartRent, the operator no longer has to send maintenance teams back to the office to sort through and collect the correct keys before accessing units – instead they can be sent the work orders and a one time code for quick access to sort out in-unit issues. Being able to monitor for leaks remotely and control thermostats in empty units not only allows operators to monitor for dripping pipes or humidity issues, turn down thermostats left on when a guest checks out and make units comfortable for the next guests’ arrival, all without visiting the unit in person. This saves Operators time and money – minor issues are detected long before they become major problems that can result in costly repairs or worse still – putting the unit out of commission for a period altogether. Adding in TLJ’s smart access control and you have a smooth, sleek process that results in as little disruption for the Park guest as possible. The integration of TLJ Access Control into the SmartRent system creates a seamless solution for Holiday Parks – saving money, increasing efficiencies and presenting the Holiday Park as a Smarter Park, no longer the Park of the future but the Park of NOW…! email sales-uk@smartrent.com
Pathfinder Homes
Innovative, cutting-edge designs and meticulous attention to detail, are just a few reasons Pathfinder Homes have been the pioneers of luxurious residential park homes and holiday lodges for over 60 years. With all our homes being built bespoke to meet each individual specification, you can be sure that your home will be unique and best suited to you and your parks! With our years of experience building luxury bespoke lodges, means you don’t have to just find something to work for you, but rather have something tailored to perfectly work for you and your land. Being a leading lodge manufacturer, we’ve done it all from; hot tubs, outdoor showers, cinema rooms, voice-controlled/smart homes, pod/lodge hybrids, dedicated doggy parlour and much, much more. You’re able to decide on every aspect of the design, from the exterior finish to the kitchen sink. Our Selection Studio is the perfect place to be inspired, and our Interior Design team can walk you through it, every step of the way. Let your Imagination run free – our team will turn your dream into a reality. Pathfinder Homes build quality doesn’t just meet building specifications but exceeds them across the board. We’re so confident in our quality every new home built with us is given a 10-year warranty, in collaboration with our partners over at Platinum Seal. Although it’s unlikely that it should need this, with our very first homes being built all those years ago still being used and live in up to this day. Our homes are built to last and with minimal maintenance. We build bespoke homes that are innovative, with cutting edge design and meticulous attention to detail. We understand that getting planning permission for your own land isn’t always as straightforward as you may expect but we can really help with that, in fact, we can do it for you absolutely free. Furthermore, with the possibility of finance, you don’t have to worry about paying for your lodge all at once and can pick the best plan to suit you! Just another way Pathfinder Homes tries to give you peace of mind. Dusk; perfect for the residential market this home is cosy and practical. The Dusk is modern, warm, and thoughtfully designed, whilst also intriguing, wistful, and reflective. Born from the desire to create a naturally stylish, decorative, and spirited space. Perfect storage solutions throughout with Intelligent space-saving design, has resulted in something unpretentious, whilst making the most of every space. The Lounge is a perfectly concealed hideaway with sliding doors, both space-saving and elegant. The pocket doors slide back into the wall as if by magic, creating an air of mystery as well as character, which is aided by the presence of a secondary sliding barn door leading into the Dining area. The Kitchen is the largest yet, with units and appliances around the whole room. Island/breakfast bar takes centre stage making this the perfect space for entertaining. Adjacent is a fabulously practical Utility/Boot room. The Dining room with its eye-catching feature wall and large French doors which allow for a sense of alfresco dining as well as a light and open setting in which to enjoy your meals. large bedrooms both have multiple storage areas with built-in wardrobes and bedside tables. A dropdown desk allows for a sealed-off area perfect mini office (Featured in the picture on the right). Opposite this space is the fully fitted Bathroom, featuring a free-standing bath complete with a heated towel radiator. Dusk is designed not to replace or change but to compliment your lifestyle. Reinventing the industry again, the eagerly anticipated and long-time coming design, The Petrichor; A name meaning the inimitable scent of rain on dry earth. This resonates with the vision of this home; an one of a kind, created with sustainability at the heart and our world in mind. Using recycled, reclaimed materials and preloved materials, all of which have been individually selected, which offers a deep-rooted story, with every piece of cladding having a background and history of its own. Petrichor is a one of a kind, with an rustic notes with a modern ‘Soho’ vibe. Designed with meticulous attention to detail and with a relentless ‘That’ll do, won’t do’ approach, The Petrichor will be a flagship home for many years to come. Cladded entirely of reclaimed Timber, the kerb appeal of this home is textured, thoughtful and striking. With a metal clad roof and external bathtub and shower, the visual vibe is inspired, generating a calm wanderlust mood. With a choice of entry, depending on your muse depends on what will greet you but you can certainly rest assured of a greeting. Perhaps in need of a wash down after a long day exploring the local landscaping, save the need for cleaning the floor and shower outside in the private porch area then enter via the utility room. Here you will find a reclaimed, re- engineered wood floor, plenty of storage and a carefully placed washing machine (handy to throw in your muddy walking clothes). With a vintage inspired kitchen design, the reclaimed wall panelling, fitting wall lights and individually sourced appliances and tap, this room is equipped perfectly to host your quick bites, small parties, and evening meals. The well-suited Belfast sink and plate racks are complimented perfectly by the pastel colouring. The master suite is suitably grand with a walk-in wardrobe. With an interesting multi-pitch ceiling, finished to exceeding standards, this room is the perfect balance between peaceful serenity and natural energy. These two newest additions are available to be seen at our showground at our HQ in Heathfield, Devon where we manufacture and operate from– The camera-shy home Petrichor, is only available to view at Pathfinder Homes’ HQ in Heathfield, Devon but hurry they won’t be show homes for long! But don’t worry, let us come to you… we are attending several shows this year! We are attending the Royal Cornwall Show and The World of Park Homes & Leisure Homes Show and we would love
Hello from the ecoextinguishers team!
On average our customers benefit from a 47% cost savings when switching to ecoextinguishers! What makes these units eco? The ecoextinguisher offers various environmentally friendly aspects that promote the move away from traditional standard steel extinguishers. The Eco units are built in Britain with a design that allows for a higher percentage of recycled parts to be utilised. These parts are then put together using a low-energy manufacturing process. The high performance of the Eco P50 fire extinguisher has allowed for the removal of CO2 all together. One single Eco unit will replace the need for the combination of one standard steel unit and one standard CO2 unit. This minor change in your premises fire protection can assist in our global move towards CO2 usage reduction! Another beneift, and environmentally friendly aspect of the Eco, is that you will no longer require an engineer to visit the site to undertake costly servicing. This is due to the unique simple annual maintenance that can be completed by your on-site competent person. By removing the need for an engineer to regaularly visit the site, you are helping to futher reduce CO2 emssions! The Eco units are also part of the movement promoting reducing, reusing and recyling, where possible. Each new unit will boast a 10-year warranty that is part of the total 20-year life cycle. The units will remain on your site for the first 10-years of the cycle, under the intial warranty. At the year-10 mark, the units will be removed, discharged and, where possible, refurbished. You will then be offered a fully refurbished set of 10-year units, at half of the original cost*. What do we mean by simple maintenance? The Eco P50 extinguishers, as mentioned previously, will require an annual simple maintenance check to ensure the units are in the correct working condition. The annual maintenance check can be completed by your on-site competent person and this person will have received full training from our installation team at no cost! There are four main points to the maintenance checks: Visual Check – a visual check to ensure that the unit has not been damaged and all pieces, such as the tag and pin, are in place. This should also include checking that the instructions and hose are not damaged. Pressure Gauge Check – this check will be undertaken by using the magnet (located in the unit base) to check that the unit is still pressurised correctly. There are two gauges present to ensure that the correct reading is apparent to the inspector. Record the Maintenance Check – This can be completed by using a black permenant marker and applying the date of the maintenance and the initials of the inspector to the unit, within the relevant provided year space. Record on the Extinguisher Management System – this is a FREE system that will be provide you with email reminders 30-days prior to the required maintenance. Once the maintenance has been completed, each extinguisher will be recorded as a pass or fail on the system. How can ecoextinguishers benefit your park or premises? £5.00 Exclusive Caravan and Park Operators Magazine Discount! Use Code: CARAVAN5OFF £5.00 Exclusive Caravan and Park Operators Magazine Discount! Use Code: CARAVAN5OFF The ecoextinguishers offer various benefits to your site, ranging from cost savings to ensuring your park is doing it’s part in our national move towards sustainability. There are also several unique benefits that could be very benficial to your location including: UV Protective Casing – Each extinguisher is manufactured with a special UV protective casing allowing the extinguishers to be placed outisde with no risk of sun bleaching/damage Marine Grade Anti-Corrosive Component- The units have a marine grade anti-corrosive compontent which ensures their ability to be kept outside if required and removes the risk of corrosion Kevlar Woven Core – Units are fited with a Kevlar Aramid type woven core for incredible strength Pressure Fail Safe – as the extinguishers may be placed in high-traffic areas, including those with large vehicles, the ecoextinguisher has been designed with a pressure release. In the event of the extinguisher being damaged, e.g. run over or cracked, the pressure and contents will be released from the bottom. This ensures that, unlike standard steel units, the Eco will not explode Assisting Staff Understanding – Full training will be given to the relevent competent person/s for the site. This will ensure that your staff have a full understanding of how the units work Safer to Use – as the Eco units cover Class A & B fires as well as live electrical equipment, they provide a simplified system that ensures your staff will be able to confidently handle the unit without the worry that they are using the incorrect extinguisher type. These are also much lighter than traditional steel units Free Extinguisher Replacement if an ecoextinguisher is used during a fire related incident with FRN proof! Free Extinguisher Replacement if an ecoextinguisher is used during a fire related incident with FRN proof! when contacting us! Site Fire Safety! For more information or to book a free quotation, visit: http://ecoextinguishers.co.uk/ email: info@ecoextinguishers.co.uk or call: 01635 292444 *This may be subject to change based on material price increase.
Expressions of Interest for an opportunity to lease
South Hams District Council invites expressions of interest, including offers and proposals for a lease of the Land to the East of Steamer Quay Road, Totnes (as shown edged red below) to be used as a Touring Caravan Park within the definition of part 1 of the Caravan Sites and Control of Development Act 1960. This site has been operated as a touring caravan site for some years and as such is well established and is popular with visitors to the area. Rarely, it is situated very close to Totnes town centre and is therefore convenient to all amenities, including many restaurants and shops. It is also adjacent to the River Dart with easy access via a public slipway.The site is laid to grass with access drive circling the main area. There are also toilets and a disabled shower facility. Interested parties are invited to submit informal proposals. After submission, parties may be invited to discuss their proposals in more detail. The terms of the lease will be subject to negotiation and interested parties should make clear their requirements as part of their proposal. Full details of the company, including financial information, relevant experience, examples of operational expertise and a list of other sites in the company’s portfolio should be included as key points. Land to the East of Steamer Quay Road, Totnes, Devon TQ9 5AL. On behalf of South Hams District Council Contact Details: Debra Barber Tel: 01803 861436 Email: estates@swdevon.gov.uk
The FizzBang Beverage Co.
The FizzBang Beverage Co. and our sister brand Beverage Genius, specialise in frozen drinks and affordable soft-serve ice-cream equipment. We pride ourselves on offering a wide range of solutions to serve everyone’s needs and budget without compromising on quality and good old-fashioned service. If you haven’t offered frozen “slushies” before you’re probably missing a trick, ever popular with adults and children alike and one of the most profitable drinks on your menu. Slushies offer fantastic incremental sales with huge profit for the retailer; site an Atomic Ice machine where it is easy to spot and with our bright & fun branding you’re sure to increase those impulse sales. Also consider frozen mocktails & cocktails; the on-trade has seen a considerable rise in the trend for frozen cocktails, our popular Atomic Ice mocktails are available in all the traditional recipes, quick and easy to dispense with no time-consuming mixing – just add booze, or not! All our Atomic Ice drinks are UK manufactured to reduced-sugar recipes with natural flavours and no Azo colours and available in a wide range of great-tasting flavours. Atomic Ice dispensers and drinks are best in class, we are a major UK beverage partner for Electrolux Professional, renowned worldwide for quality commercial equipment; coupled with our industry-leading service support and innovative ownership solutions, we’ve got you covered! Choose the dispenser that best suits you, we have free stock “bundle” deals that include a generous start-up pack of Atomic Ice syrups, installation, and training with a 24-month on-site warranty! For 2022 we wanted to offer a simple solution that enables the retailer to quickly make excellent profits with a simple plan that keeps costs in check with the benefit of a quality product and best-in-class service support, so we have launched the Atomic Ice subscription offer – simply choose your 24-month plan and get a brand-new machine with ongoing stock replenishment, POS, and a full maintenance & support package. Pretty much everyone uses a subscription to pay for many things nowadays; from contact lenses and TV packages to cars and lawn-care! We think it’s a no-brainer! Holidays = ice-cream! If you’ve considered featuring soft-serve ice-cream, you’ve probably been bamboozled with the myriad of machines on offer; add in ambiguous or hidden pricing and dubiously cheap far-east imports and it all gets very confusing! We have a range of Italian manufactured machines, carefully selected so as not to break the bank, they start from as little as £1,650 ex vat and all come with a very generous bundle of Jersey Dairy ice-cream, cones, and POS to get you started. The mighty MiniGel range of machines really punch above their weight! The best-selling MiniGel1 is perfect for smaller venues, it holds an impressive 6 litres of ice-cream and its stylish design also makes it perfect to sit at front-of-house; these machines are simple to operate and clean and come highly recommended by us as they represent tremendous value for money. Stepping up to the more traditional style of soft-serve machines are the K-Soft range, these have a pre-chiller with an 85 portions-per-hour capacity, simple controls and an overnight mode; they are also available as a pump-fed option which gives up to 70% expansion for a lighter ice-cream and, of course, increased yield from the ice-cream base-mix. Topping the line-up is the Karma machine, suitable for busier venues this is also a pump-fed unit that has a 150 portions-per-hour capacity. Many of our customers create their own bespoke recipes: If you’re thinking of varying your menu, how about offering a thick-shake? “Freak-Shakes” are certainly on-trend at the moment; we’ve seen lots of wild & wonderful concoctions, the recipes are only as endless as your imagination! How about a delicious vegan frozen-yoghurt option? Simple to make and dispense – most of our machines have the capability to produce all sorts of frozen / chilled delights. All our ice-cream machines include an enhanced warranty with delivery & training included. COMING SOON! Keep an eye out for our upcoming ELEVATE coffee solution. As you’d expect from Beverage Genius, we supply the latest quality equipment and products, together with first-class service and affordable prices. There’s a package to suit everyone. Follow us on our social channels for updates! Thank you for taking the time to read this article, we are exhibiting at the forthcoming Source and Expowest tradeshows if you’d like to try our products & see our offers please do pop along & say hello! Please do get in touch if you have any questions on any of our offers. https://www.facebook.com/beveragegenius/ https://www.instagram.com/beveragegenius/ https://www.linkedin.com/company/beverage-genius/
How to choose safe and sustainable decking for your park
When developing or refurbishing your holiday or residential park, you’ll want to choose the most effective materials. Decking typically comes up in conversation. It’s not surprising. Decking provides fast, cost-effective outdoor space for homes. Plus, communal areas such as bars and restaurants come to life with relaxing decking areas in the fresh air. You can even create lakeside jetties from correctly specified decking. When you’re not in the know, it’s complicated to choose the right decking. And the implications of getting it wrong are substantial. Having supplied miles of timber decking to holiday parks and park homes across the UK, we can help you understand key considerations and what questions to ask your contractor before going ahead with your decking project. Keeping them safe All construction materials have risks to manage. The biggest issue for decking – whether timber or composite – is becoming slippery when wet. Without mitigating the risk, ‘wet decking’ days can be lethal for all ages. And it’s not just steps that become slippery, flat areas also lose grip when they’re wet. You don’t want complaints and injuries on your site. Thankfully, there’s no need to endure slippery decking and limit use of outdoor areas when the weather’s unfavourable. Specific products exist to help minimise the risk of injury. Getting this right keeps your park safer for everyone. Anti-slip decking explained Grooved timber is generally used to create anti-slip decking. A resin and aggregate formulation fills at least two grooves, sitting slightly proud of the timber. This creates a sturdy grip underfoot, significantly reducing the risk of slipping – even when the decking is wet. Anti-slip timber decking is a long-term, professional solution. It won’t deteriorate over time. In fact, the grip is as good after ten years as it was on day one. By choosing factory manufactured anti-slip decking you won’t compromise on the look of your deck either. The resin and aggregate appears subtle, ensuring you still enjoy the pleasure of your timber expanse. Anti-slip decking gives you 365 days a year use, despite rain and ice. Maybe you want to extend your season? Smart material choice is vital. Understanding PTV scores When comparing different anti-slip decking boards, look for the Pendulum Test Value (PTV) score as this confirms the level of safety achieved. Avoid anti-slip decking without a score at all costs. Wet decking is PTV tested to compare safety credentials. A score of 35 or above confirms ‘low slip’ potential. Robust anti-slip timber decking achieves a score of 70 or above when wet. By comparison, wet composite decking typically achieves scores of 36 – it’s a myth this product is naturally anti-slip. Timber decking facts Its endearing look and tactile feel confirm why timber is traditionally used to create decking. Correctly specified timber decking is pressure treated to Use Class 3, ensuring you enjoy its maximum life. We provide a 10-year warranty for all our anti-slip timber decking. Made from many different hardwood and softwood species, there’s also a wide variety of groove profiles to consider. You don’t need to retreat or stain pressure treated timber decking during its lifetime. Naturally, timber silvers as it ages, yet performance doesn’t diminish. Of course, should you prefer a different colour, timber accepts many stain treatments. Maintaining timber decking is straight forward. Regularly sweep off debris and consider washing it annually – using a brush and hose or a pressure washer. The truth about composite decking An assortment of attractive composite (or plastic) decking boards exist today. Made from plastic and wood fibres, they’re manufactured to look like wood and are generally more expensive. Many suppliers believe they’re the answer to the slippery deck issue and easier to maintain. That’s simply not the case. Grime, debris, and moisture builds up on composite decking, just like timber decking. This makes it slippery. And PTV scores show composite decking is not naturally anti-slip. In fact, some composites have anti-slip properties, just like timber. Often overlooked, the longevity of your decking depends on correct structural timber treatment, whether you choose timber or composite boards. The untrained eye just sees decking boards. But below them is usually a timber structure, whatever sits on top. Should this structure fail due to poor specification, your entire deck fails. Sitting in the ground, this structural timber must receive Use Class 4 treatment to ensure long-term performance. Composite suppliers might be less thorough on this point – yet it’s crucial. Lowering your carbon footprint Most parks are trying to reduce their impact on the environment and promote themselves as a sustainable way of life. In fact, several sites have committed to becoming carbon neutral. There’s no doubt timber is a sustainable construction material to choose. Permanently capturing carbon dioxide, using timber from sustainable, replanted forests helps reduce your impact year after year. In contrast, composite boards demand more energy in production and retain a high oil content. And whilst recycled materials form the basis of some, they’re impossible to recycle at the end of their service life. The boards are doomed for landfill, unlike timber. When you’re trying to do the right thing, timber is the only choice. Questions to ask your timber decking supplier Always ask to see relevant documentation so you know exactly what you’re choosing. Any reputable supplier will provide this before you ask for it. Are the boards pressure treated to Use Class 3? Is the structural timber treated to Use Class 4? Can they confirm your timber is sustainably sourced? What warranty will you have? And for anti-slip timber decking, what’s the PTV score? By taking time to understand the complex specification of decking, and by appreciating the value of anti-slip decking to your park, you’ll gain a deck that serves you and your customers for years, safely and sustainably. We’re happy to answer your queries about timber and anti-slip decking. Treating all our timber on-site, we can also help you with treatment questions. Please call us on 01482 338950 or visit https://www.wj-group.co.uk/deckwright.
Technology: the terminology to futureproof your holiday park operation
Technology…SaaS… ERPS…CRM… It’s a minefield isn’t it? What does it all mean? And who has the headspace at the moment to think about it never mind putting it into practice? We all know the quote: ‘Don’t put off until tomorrow what you can do today’, but really there’s never been a better time to consider adapting technology and digitising your holiday park operation. At Elite Dynamics, we’re seeing more and more enquiries from holiday parks of all sizes who want to know how our innovative Microsoft-backed software solutions can make a positive difference to their business. There’s a growing appetite out there to ‘work smarter,’ so where do you start with taking the first step into transforming and, more importantly in this current climate, futureproofing your holiday park operation? Firstly, let’s debunk some of those acronyms… SaaS This basically means ‘Software as a Service’ and is a cloud-based system accessed over the internet. SaaS provides you with full access to your software on-demand without any extra infrastructure or hardware costs. This could equate to some quite significant annual cost-savings for holiday parks, particularly smaller park operators. Elite Dynamics customers on the SaaS model automatically have instant access to the very latest Microsoft updates and subscriptions – making sure they stay at the forefront of technical advancements and facilitate business growth. ERP This stands for ‘Enterprise Resource Planning’. Put simply, an ERP system brings together everything your business needs in one central place. Sales, park operations, finance, bookings, marketing, human resources, customer data and more, are all in one database to automate, streamline, and improve the efficiency of your holiday park operation. With an ERP system, you can finally move away from trawling two or three different systems or never-ending Excel spreadsheets and have valuable customer data, insights, and reports at the touch of a button. CRM Or a ‘Customer Relationship Management’ system manages all interactions with customers across multiple departments of your holiday park to improve your sales, marketing, and customer service. If you’re looking to achieve a competitive edge in the industry, a CRM system will help you build and maintain the customer relationships that really matter and improve the customer journey. Think of it as maintaining the ‘personal touch’ no matter how big your business becomes. Our EliteCRM can be fully integrated with Office 365 and existing park management systems, and customer information can be accessed in real-time from anywhere and on any device. When Elite Dynamics was established in 2015, we made no secret of the fact we wanted to shake up a market full of archaic technology, and lead the way in digitally transforming the global holiday park industry. If anything, the pandemic we’ve all been living through has further exacerbated this, and now more than ever is the time for the holiday park industry to get on board with technology. For your staff, our fully cloud based systems mean they can work from anywhere and on any device, whether they are in the office, out on-park or working from home. For your holiday customers, you can give them the reassurance that everything they need can be accessed remotely, both before they arrive and during their stay. Whether that’s making and amending bookings, following new contactless check-in procedures, and reading on-park maps and facilities information, to booking leisure activities, gas bottle ordering or recurring invoice payment processing. It will all be at their fingertips. It doesn’t matter if you’re starting from scratch with technology or you’re considering switching IT systems, our highly professional, hugely experienced, and passionate team will work with you to make sure you receive advice, support and training every step of the way. “The one thing I’ve always felt with the Elite Dynamics team is that they make you feel as if you’re their only customer. That’s a great thing. I know they’ve got other customers & other projects on the go, but you can contact them pretty much anytime you want, and they will always get back to you and always with the response you need.” Thomas Scarrott. Director, Vale Holiday Parks. Elite Dynamics is a Microsoft Gold partner providing IT solutions designed specifically for the holiday park industry, and developed for single and multi-park operators, industry manufacturers and suppliers. The flagship park management system, EliteParks, is unique in the marketplace as it’s the only solution with a fully integrated finance system built on, accredited, and powered by the most up to date Microsoft Dynamics technology. The ever-growing Elite suite of software solutions are available on premises or in the cloud and can be accessed from anywhere and from any device. For more information or to arrange a demonstration of Elite Dynamics’ industry-focused solutions, visit https://www.elitedynamics.co.uk or call 0161 641 8926 and let Elite Dynamics digitally transform your business.
